Personal information collected
The Company only collects personal information in accordance with the applicable laws. An on-line visitor generally submits data to The Company for the following purposes: (1) to purchase goods and services from our on-line stores; (2) to register for a product or an account; (3) to access personalized services for players; (4) to contact the support team; (5) a site visit, (6) use of the forums.
For the purposes outlined above, The Company may require that you submit certain personal information, which may include your name, your address and contact details, your email address, your age and/or your date of birth. We do not require this information if you are just visiting our sites, but you may be unable to access certain areas of the sites or use certain features, such as the forums, without registering, or receive certain materials such as our recurring updates without providing a certain amount of personal information.
The Company does not store any finanical information such as credit/debit card details, paypal Id, moneybookers Id, etc. All payments are processed by external payment processors such as Paypal and Moneybookers, and The Company cannot be held liable for any payment-related issues. All users of the website agree to use the external payment processors at their own discretion.
Other collected information
Your web browser or your client software will forward to The Company geographical information, computer biometrics and data concerning the way you use the products and services (e.g. log in and log out time). The Company will use this data to generate aggregate statistics about its user community. In addition, The Company will use such information for security, system integrity (the prevention of hacking, cheats, etc.), or enforcement purposes. Please note that the use of your data may differ from product to product and from service to service. We will sometimes link this information with your personal information if we feel that the conditions of use have been violated or at the request of the legal authorities.
The Game will also require you to choose a user name and a password in order to use the services offered by The Game. We would ask that you do not use your real name, the name of another person, or a name protected by copyright or trademark as a user name.
If you are a registered user, your information may be stored in The Company's databases to customize the website for you, to provide customized information about The Company and its affiliates or third party products for you, as well as for other commercial or publicity purposes.
How cookies are used
Cookies are small data files sent to your hard disk from the Internet sites you visit. Any cookies stored on your computer can be used to recall details such as your session and personal website preferences.
Most web browsers are set to accept cookies. You can block cookies or set your browser to receive a warning message before any cookies are saved onto your PC. If you would prefer not to have any cookies installed on your hard drive, we recommend that you consult your browser documentation or the help window for more information. Cookies may, however, be necessary for running certain applications on our sites and blocking them may result in your being unable to access certain applications.
How IP addresses are used
An IP address is the number assigned to your server or your computer by your Internet Service Provider ("ISP"). The Company may require these IP addresses for account authentication, system administration purposes, or for sending out information collectively. The Company may also use IP addresses to limit the use of its servers by any other system in order to avoid any misuse of its servers.
We may sometimes use these IP addresses and associate them with a particular account or user if we feel that the conditions of use have been violated or at the request of the legal authorities.
Collecting, storing, processing and sharing personal information
When you visit a website operated by The Company and you are asked to provide information, you only share this information with The Company except where clearly indicated to the contrary. Some services are, however, provided in conjunction with affiliated companies, and for the provision of these services, The Company may share your personal information with its affiliated companies. If a company other than The Company receives your personal data, you will be notified before this operation takes place. In any case, the transfer of personal data to another company will only be carried out with your express authorization.
The information you enter on forms on The Company's websites will only be sent to The Company once you have submitted the form. You can halt the transfer of data at any time by quitting the form screen, i.e. by closing your web browser prior to submitting the web form; no information will then be sent to The Company.
Utilising personal information
The personal data you submit to The Company allows us to process your orders, and provide you with the game, customer, and technical support services, and, if you wish, to inform you of our new products, updates and/or competitions, promotional offers and special events.
With your consent, we can also send your personal information to other companies or organisations who offer products which may be of interest to you.
Finally, we can use your personal data to generate internal statistics for marketing, consumer profiles or demographic research, etc. to tailor our products and services to satisfy your requirements. Our aim is to better understand and serve our clients.
With whom we may share your information?
As a general rule, The Company will not forward your information to a third party without your permission. However, we may divulge this data to third party vendors in response to a product order or to add you to a vendor's commercial bulletin circulation list. In some cases, we can also disclose this information if our Terms of Service have been violated or if, in all good faith, we judge it is legally justified.
As with any business, your personal information is also an asset of The Company and will become part of our normal business records. As such, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, your personal information may be transferred to The Company 's successor or assignee.
Your rights concerning the the utilisation of your personal data
The Company allows you to monitor the way in which we use the personal information we obtain. Any promotional materials which The Company may send to you (e.g. "newsletters" or "information bulletins") can be blocked via your account panel.
You can also contact us if you wish to change the way in which we use your personal information, i.e. whether The Company or any subsidiary company can send you e-mails or standard mail regarding our products or services.
You can contact us by e-mail at: email@example.com. Please state which services or publications you no longer wish to receive so that we can respond to your needs more effectively.
Personal information security
The Company deems it a point of honour that the information you send us should be protected and should remain in its original form, i.e. unaltered. In this respect, access to all private data is strictly monitored. Furthermore, we will do our utmost to ensure that the third parties to whom we may forward this information provide sufficient guaranties of security with regard to this personal information.
Amending or reviewing your personal information
If, for any reason, you are concerned about the way in which we collect your personal information, if you wish to access, amend or correct it, or if you want us to delete it from our servers, please contact The Company by e-mail at: firstname.lastname@example.org. Please note that the deletion of your data will lead to the termination of your account and applicable services.
Questions or complaints?
If you have any questions or complaints, please send us an e-mail at the following address: email@example.com.
Note to parents
We feel under a particular obligation to protect information obtained from young children. We would strongly urge parents to instruct their children never to disclose their real name, their address or their telephone number while they are on-line without prior permission. No information should be transmitted to The Company by minors aged 12 years or under. The Company commits to never knowingly processing data provided by minors aged 12 years or under.
Minors under 18 years of age should not order or subscribe to any paid service on-line without the permission of their parents or guardians. We would ask parents and guardians to be particularly vigilant and to ensure that their minors do not transgress when using our sites or on-line services.
Last updated on 2nd of May, 2011